Mac app store freezes updates

Maybe this will correct things. Did all this. Doesn't seem to make a diff. No tab displays any content.

How to Fix 5 Common Mac App Store Problems and Issues

Yet I was told a update was available. I selected Install. It went of to do something.

Don't know what. Am I forced to reinstall??? Strange, they exist on my Mac.

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Delete these folders. I contacted Apple. They told me to delete the whole Caches folder at the location you mentioned. Cause a bunch of problems that just got resolved and a lot of time and a couple reboots.

How to Fix a Frozen App Store

Its working now. Maybe I'll follow your suggestions to the letter from now on. For me, the command that resolved this was: Stacks Stacks 61 1 2. After hours of trying different ways of re-installing an app from the App Store deleting the app in Launchpad, enabling app store debug menu and resetting application, rebooting, etc the only thing that worked for me was deleting the following folders and rebooting: Brian Tully Brian Tully 31 2.

Sign up or log in Sign up using Google. Sign up using Facebook. It did, and then the installation began.

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Resolve Mac OS X AppStore Hanging and Crashing Problem

About half an hour later, the update is stuck on Installing - Calculating This doesn't seem normal - the last time I installed the Loops, they were done in about ten minutes. Force quitting and re-opening the App Store doesn't help, nor does a reboot. When I open the App Store, the update is still at the same process.

Here is a screenshot of the App Store in this state: Deleting it and restarting fixed the problem. This happened to me after updating to the Developer beta of macOS Sierra. For me, the following solution helped. Related to Emil's answer, I just wanted to add that I had a similar problem updating xcode. Simply clearing the cache and restarting App Store worked for me. Had a very similar problem to this - updates stuck on the 'Checking for Updates' spinning icon.

Reboot failed to fix problem.


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Because I am a newbie, much of what was said above seemed difficult, so I thought I'd just try the one thing I could actually find on my machine, which was to delete:. I have encountered this issue a couple of times, lastly while trying to install Microsoft Word from the Apple Mac Store. The following steps solved the problem for me:. A reboot may be needed.

I know, I know, some of these commands do not need SUDO rights, but it doesn't hurt to using them either. I had this problem and I quit the App Store, used Activity Monitor to kill the softwareupdated process, then restarted the App Store and I was able to download again. By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service , privacy policy and cookie policy , and that your continued use of the website is subject to these policies.


  1. Tackle a hung App Store update in OS X - CNET.
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  4. Home Questions Tags Users Unanswered. Is there anything that I could do to get the update to finish installing? Faiz Saleem Faiz Saleem 1, 1 7 Four years after this Question was first posted, and the problem still exists in the latest OS X. Is Apple not listening? In an act of desperation, I managed to fix the issue by: Greg 1, 7 Try deleting the cache located here: It should have flushed whatever updates that got stuck. Koraktor 9. Emil Emil 1, 2 13 That didn't work.

    However, when I clicked Update, the update restarted again from Installing - Calculating.